Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Times
Once your order has shipped, standard delivery typically takes 5–7 business days, depending on your location.
Shipping Costs
- UK orders: Free standard shipping on all orders over £50. For orders under £50, a flat shipping fee will apply at checkout.
- International orders: Free shipping is not available. Shipping costs will be calculated at checkout based on your location.
Order Tracking
You will receive a confirmation email with tracking information once your order has shipped.
Delays
Please note that delivery times are estimates and not guaranteed. Occasional delays may occur due to high order volume, customs processing, or courier issues beyond our control.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Questions?
If you have any questions about your shipment, please contact us at DivuLTD@gmail.com.